Flexible support packages, automatic monitoring, and access to a personal account for task management

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Technical support for your software: reliable performance and quick response to requests

mobile apps ✦ CRM systems ✦ SaaS services ✦ web portals ✦ ERP systems ✦

Real-time monitoring

We monitor system performance and prevent failures before they occur

Adaptability and flexibility

Flexible support packages let you control your budget and scale of work

Rapid response to Issues

Prompt error resolution and system recovery via your personal dashboard

Continuous updates

Regular updates to ensure compliance with the latest security and performance standards

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Why is it important to maintain software after development?

Software maintenance ensures its relevance, security, and adaptation to changing business requirements. It guarantees uninterrupted operation and protection against potential risks

Continuous system monitoring

Automated monitoring systems track the system's status and generate alerts when issues arise

Consultation through personal dashboard

All requests and tasks are managed through the client portal, ensuring transparency and time tracking

Issue resolution and bug fixes

Detection and immediate resolution of system failures by a dedicated support team

Optimization and updates

Not only do we resolve issues, but we also conduct regular updates to enhance system stability

Our approach to supporting your software

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What makes Sailet's technical support unique?

Transparency through client portal

In real-time, you can see the status of tasks, time expenditures, and active requests through the portal

Continuous system enhancement

We don't just solve current issues; we also propose enhancements to boost your software's performance

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Flexible support packages

Choose support packages with 10, 100, 200, or 400 hours to optimize your expenses

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Response speed

We start working on a task within 3 hours of its creation

Leader in the
IT services market

web development studio

in Kazakhstan in 2023

#1

Over 50 successful projects with major companies across various industries

What our clients say about us

All problems were solved in a timely and professional manner

Sailet successfully created a functional website and guided the client at every stage of the project, also providing training to ensure the success of the initiative. The team organized meetings to provide progress updates and reports, demonstrating a transparent and effortless workflow. They were accessible and responsive.

Evgenia Verbitskaya

Communications Manager, Non-profit Organization

I appreciated their readiness to solve all our problems regardless of complexity

The client praised the website for meeting their needs in terms of functionality and efficiency. Flexible and client-oriented, Sailet communicated effectively and quickly resolved all issues and concerns. They leveraged their experience to provide optimal solutions to problems of any complexity.

Mikhail Ermolaev

Managing Partner, GAB

Their team completed all the work within a short timeframe and made all the necessary adjustments as quickly as possible

Thanks to Sailet, the company was able to enhance its digital presence and make its crypto project more prominent. The team was very creative and flexible, and internal stakeholders were particularly impressed by their innovative approach to the design process.

Asqar Tur

Chief Technology Officer, Metoshi

The team was always willing to work overtime to meet tight deadlines

As a result of this collaboration, the client acquired 70,000 new contacts, which is 50% more compared to the previous year. The conversion rate also reached 30%. The team consistently communicated and did everything they could to meet the client's needs — they worked overtime to hit all the deadlines.

Mikhail Volkov

Head of Digital Technologies, WWF Russia

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