Projects
Cash-on-Delivery Platform
- CRM platform development for Cash on Delivery sales provider;
- channeling multi-source (sales network, Google sheets) order information into a single management system;
- automation of order reception and processing;
- VoIP and SMS integration;
- automated messaging and call mode for customer interaction;
- real-time delivery process monitoring & operation control;
- maintaining customer database;
- recording historical data and generating detailed business performance reports.
Commercial Real Estate Management Portal
- Сreation of a single portal for renting and selling commercial real estate;
- combined multiple databases for facility maintenance within one system;
- developed a single mobile application both for customer and company usage;
- connected BI employees with service companies to control Performers and Engineers.
Passenger Traffic Control and Management System
- Constructed an online train tracking platform with an interactive map showing real-time train locations and displaying a table of all vehicles with their current status, schedule and information;
- integrated train car monitoring system by physically installing variety of sensors which transmit photo & video feed online;
- increased transparency of passenger traffic by real-time tracking and record-keeping, generating traffic statistics, reports and analysis;
- added employee management system with variable access rights.
High-end “Earth Hour” Website
- Launched visually appealing, technically challenging website capable of handling heavy traffic;
- increased the "I want to help” message conversion;
- retained the Bitrix back-end architecture from the previous year.
Dealer Network Automation
- Automated the process of receiving customer orders and distributing them among the Dealers;
- increased transparency and control in the product supply chain;
- added marketing tools, such as bonus program, to incentivize sales;
- enabled real-time delivery monitoring.
