Modern businesses are increasingly thinking not only about financial performance but also about the internal well-being of their people. Psychological resilience, engagement, stress tolerance, and emotional state of employees directly impact company performance. It is on this principle that the Russian company CorpHealth has built its work for over fifteen years, specializing in corporate wellness and well-being programs (Wellness & Wellbeing).
Context and Challenge
CorpHealth (Corporate Health) was founded in 2008 and became one of the first players in the corporate well-being market in Russia. Today, it partners with over 400 organizations across Russia and the CIS, and its network of experts includes more than 300 certified specialists: psychologists, coaches, doctors, and lawyers.
CorpHealth develops and implements employee support programs (EAP), burnout prevention initiatives, health risk assessments, crisis support, as well as courses on breaking bad habits and stress management.
The company's main goal is to help employers create an environment where every employee can access professional support and maintain inner balance. However, with the growth of its client base and the number of program participants, the existing IT infrastructure could no longer keep up with increasing demands.
Previously, CorpHealth used an off-the-shelf platform on Bitrix, where data was stored, consultations were scheduled, and reports were generated. Over time, the solution began to hinder business growth:
CorpHealth develops and implements employee support programs (EAP), burnout prevention initiatives, health risk assessments, crisis support, as well as courses on breaking bad habits and stress management.
The company's main goal is to help employers create an environment where every employee can access professional support and maintain inner balance. However, with the growth of its client base and the number of program participants, the existing IT infrastructure could no longer keep up with increasing demands.
Previously, CorpHealth used an off-the-shelf platform on Bitrix, where data was stored, consultations were scheduled, and reports were generated. Over time, the solution began to hinder business growth:
- It lacked flexibility to scale across different companies and program formats;
- Interfaces were outdated and user-unfriendly;
- The mobile app was no longer being updated, limiting access for employees of client companies;
- New features — video consultations, reporting, communication — could not be implemented without major workarounds.
Ultimately, the CorpHealth team made a strategic decision — to move away from Bitrix and build their own system from scratch, one that would serve as the technological foundation of the business for years to come.
The Task
The Sailet team faced a large-scale challenge:
To design and develop a new digital ecosystem for CorpHealth that would combine a web platform, a mobile application, and an analytics system.
To design and develop a new digital ecosystem for CorpHealth that would combine a web platform, a mobile application, and an analytics system.
The new system had to:
- Replace the outdated Bitrix solution;
- Bring together all participants in the process — clients, specialists, administrators, and managers;
- Allow employees of client companies to book consultations, choose specialists, join video sessions, and store their interaction history;
- Give CorpHealth managers and administrators tools to manage schedules, analytics, content, and reports;
- Ensure security, action logging, backup capabilities, and two-factor authentication.
The project involved creating a turnkey system — from analyzing current processes to developing and implementing the new solution.
The Solution
Sailet started with an in-depth analysis of CorpHealth's current operating model:
what roles exist, how consultations are assigned, how specialists generate reports, and what data is shared with client companies.
This made it possible to map out business processes and identify key points of user interaction with the system.
Based on this data, the product architecture was defined, comprising five key modules:
what roles exist, how consultations are assigned, how specialists generate reports, and what data is shared with client companies.
This made it possible to map out business processes and identify key points of user interaction with the system.
Based on this data, the product architecture was defined, comprising five key modules:
- Main Web Platform— The entry point for all users. It showcases services, materials, tests, news, and events, as well as providing quick access to consultations.
- Client Employee Dashboard— An interface for booking appointments, selecting consultants, and managing consultation history. Employees can also take tests, read articles, and participate in webinars here.
- Consultant Dashboard— A tool for specialists (psychologists, coaches, lawyers) to manage their schedules, conduct online consultations, fill out reports, and track session histories.
- Administrator and Manager Dashboard— The central control hub for the entire system. It generates analytical reports, tracks company statistics, manages content, and reviews complaints and requests.
- CorpHealth Mobile App— A cross-platform solution built on React Native, providing convenient access to services, video consultations, and notifications.
The frontend was built with React, ensuring highly responsive interfaces and ease of scaling.
The backend was built on Laravel, with a well-structured role system, logging capabilities, and secure data storage.
To ensure confidentiality, a logging system was implemented with rotation every 90 days and the ability to export logs in CSV or XLS format.
All user actions are recorded: logins, IP addresses, timestamps, and session outcomes.
Two-factor authentication (2FA) was also implemented via Google Authenticator and Microsoft Authenticator apps.
To guarantee reliability and stability, the platform includes backup and data recovery features — both automatic and manual.
Administrators can configure backup frequency, receive reports on successful backups, and manage settings through the web interface.
The backend was built on Laravel, with a well-structured role system, logging capabilities, and secure data storage.
To ensure confidentiality, a logging system was implemented with rotation every 90 days and the ability to export logs in CSV or XLS format.
All user actions are recorded: logins, IP addresses, timestamps, and session outcomes.
Two-factor authentication (2FA) was also implemented via Google Authenticator and Microsoft Authenticator apps.
To guarantee reliability and stability, the platform includes backup and data recovery features — both automatic and manual.
Administrators can configure backup frequency, receive reports on successful backups, and manage settings through the web interface.
Implementation Stages
The project was delivered in stages, with clearly defined goals at each phase. We maintained flexibility in our approach: when new requirements emerged or priorities shifted, we adjusted the plan in collaboration with the client to ensure the final solution best met business needs.
Stage 1. Mobile App Development
The main goal — to replace the outdated Bitrix-based solution with a modern cross-platform app built on React Native.
We didn't stop at a redesign: we built a completely new mobile application with a reworked architecture, expanded functionality, and improved user experience. The final version was successfully published on the App Store and Google Play.
We didn't stop at a redesign: we built a completely new mobile application with a reworked architecture, expanded functionality, and improved user experience. The final version was successfully published on the App Store and Google Play.
Stage 2. Web Platform Development
In the second stage, we developed the web platform, which became the core of the entire ecosystem. Sailet implemented personal dashboards for all roles, integrated them with the mobile app, and created a scalable database. Reporting and analytics tools were also embedded into the system, helping clients and administrators access key information and make data-driven decisions.
Stage 3. Platform Expansion
In the final stage, we extended the system's functionality by implementing a self-service online consultation module with audio and video integration, as well as calendars for convenient scheduling.
Users can now directly connect with experts without coordinator involvement, making the platform a full-fledged ecosystem with a complete interaction cycle.
Users can now directly connect with experts without coordinator involvement, making the platform a full-fledged ecosystem with a complete interaction cycle.
Security and Reliability
Special attention was paid to confidentiality and data protection.
The platform supports two-factor authentication via Google Authenticator, logs all logins with export options in XLS/CSV format, and automatically rotates logs every 90 days.
Security and backup settings are accessible through the admin interface, and successful backup reports are sent via email.
The platform supports two-factor authentication via Google Authenticator, logs all logins with export options in XLS/CSV format, and automatically rotates logs every 90 days.
Security and backup settings are accessible through the admin interface, and successful backup reports are sent via email.
Results
The new CorpHealth system brought together all participants in corporate well-being programs under one platform.
Now:
Now:
- Employees of client companies can easily book appointments, choose specialists, and attend video consultations from any device;
- Consultants track their sessions and automatically generate reports;
- Managers receive consolidated analytics and reports across all companies, tracking request trends and program effectiveness.
The transition to an in-house solution allowed CorpHealth to completely eliminate its dependence on Bitrix, enhance data security, and create a scalable technological foundation for future growth.
The new digital ecosystem not only simplified interactions between specialists and clients — it became part of the strategy for advancing corporate health in Russia.
For Sailet, this project demonstrated how technology can support not only business processes but also people, helping companies build a culture of care, engagement, and resilience.
The new digital ecosystem not only simplified interactions between specialists and clients — it became part of the strategy for advancing corporate health in Russia.
For Sailet, this project demonstrated how technology can support not only business processes but also people, helping companies build a culture of care, engagement, and resilience.
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