How to correctly form a request for the development of an IT product in order to get the desired result

• Reduces misunderstanding risks;
• Helps the contractor estimate time and cost;
• Gives you control over the process.

Define Your Goals
Understand why you need the product. What problems should it solve? For example, you might want to:

• Speed up order processing;
• Reduce operational costs;
• Improve customer experience.

Write this down in simple terms. The goal should be specific and measurable.

Example:
Goal – reduce order processing time from 2 hours to 30 minutes.


Describe Your Audience
Who will use the product? These could be: your customers, employees, partners. Each user group has its own needs. Specify what’s important for them.


Create a List of Features
List what the product should be able to do. Divide the list into three categories:

• Essential features – without these, the product won’t fulfill its purpose.
• Desirable features – they’ll improve the product but aren’t critically essential.
• Additional features – can be added later.

Set Timeframes and Budget
Determine when the product needs to be ready. If deadlines are tight, this will affect the approach to development. But above all, be realistic. With budgeting, it's also crucial to be honest. This isn’t about bargaining; it’s a tool to determine the scope of work. Provide a range: minimum and maximum.


Proper Design Documentation
This document details exactly what you want. It helps the contractor work according to a precise plan. We assist clients at every stage of the project, ensuring high-quality system design.

• Vague Goals.

“Something useful” is not a good idea. Be specific with your formulation.

• No Budget.

If the contractor doesn’t know your financial capabilities, they won’t be able to offer a suitable solution.

• Ignoring Deadlines.

Without concrete timelines, the project may drag on indefinitely.

We understand what individualized service means. Over the years, our team has helped dozens of companies create IT solutions that truly deliver results. Here’s why they trust us:

• Understanding. We always start by asking questions to ensure we fully grasp your needs. Initially, we hold a meeting or call with the client where we listen carefully to all system requirements. After discussing the project with our team, we return with a structured proposal including estimated costs, timelines, and a preliminary action plan.

• Transparency. You stay informed about the progress at each stage. Every project comes with a client portal providing access to every phase of development.

• Results. This approach allows us to develop projects that are easily implemented and scaled alongside your growing business.

A well-crafted request forms the foundation of any successful IT project. To ensure smooth development, begin with clear goals and requirements. If you need assistance, the Sailet team is always here to support you as a partner. Submit your inquiry, and we'll discuss how to create a solution that transforms your business.